Scope
This policy covers the public BotStrat website, the download pages, the mobile app, and the backend services operated under the official product flow.
Information we may collect
- Basic access logs generated by hosting and security providers
- Messages you voluntarily send through official support or contact channels
- Download activity metadata needed to protect the site and deliver files
- Account email, session, audit, and configuration metadata needed to operate the app and backend safely
How information is used
- To keep the website available and secure
- To investigate abuse, delivery failures, or security incidents
- To respond to product or installation questions you initiate
- To authenticate users, secure sessions, deliver alerts, and support account deletion or export workflows
Sensitive credentials
Exchange credentials belong inside the secured product flow. Sensitive fields should be encrypted at rest, masked by default in responses, and never echoed back in plain text after configuration.
If operational support is added later, credential handling must remain inside the secured product flow rather than public website chat, email, or social replies.